Designers & Manufactures of Art Souvenirs & Educational Puzzles
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Terms & Conditions

When you place an order with Fox Puzzles Ltd™ you do so in the confidence that the terms and conditions outlined below apply and by placing an order with us, you are agreeing to accept these terms and conditions.

Your order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending a dispatch email to you indicating that your order has been fulfilled and is on its way to you.

The terms do not affect your statutory rights. We reserve the right to amend these terms and conditions at any time. Any such amendments will take effect when the order is placed and should be read on each occasion. If your order is out of stock, your order will be cancelled and you will be refunded immediately.


We accept payment for website orders via PayPal and other orders via BACS transfer. Please note for all orders placed with PayPal, payment is debited directly at the time of order, before your items are shipped.

All pricing information on this web site is correct at the time of going online. Fox Puzzles Ltd reserves the right to change prices and alter or remove any special offers from time to time and as necessary. All pricing information is reviewed and updated every week.

In the event that prices are changed during the period between an order being placed for puzzles and Fox Puzzles Ltd processing that order and taking payment, you will be contacted prior to your order being processed with details of the new price; All prices on the web site include VAT.

Content & Copyright

We have made every effort to ensure that the information provided on the Fox Puzzles Ltd™ website is as accurate as possible. In particular, that all details, descriptions and prices of our puzzles shown are correct at the time of publishing.

We have tried to display all our puzzle colours accurately but browser software and monitor displays may sometimes cause colour variations and we cannot be responsible for any discrepancies between the image and the actual product.

The content and images of this site including images, logos and text are the copyright of Fox Puzzles ltd™. All artwork, design and puzzle concepts are the sole copyright of Melanie Ridgeway©. All rights are reserved. The copy, print or download of any of the material on this site for commercial use is totally prohibited.

Registered Office

Fox Puzzles Ltd™
13 Rosecroft Close
Orpington Kent
Fox Puzzles Ltd . Registered in England and Wales. Company No. 9994934

Vat No 248945852


Fox Puzzles Ltd™ shall not be liable for any consequential loss whether this arises from breach of duty in contract or any other way.

Liability for any claim shall not exceed the price of the puzzles supplied. This does not affect your statutory rights.

Fox Puzzles Ltd™  takes all reasonable steps to ensure a reliable website service, however we cannot guarantee that your use of this website will be interruption or error free and cannot be responsible or liable to you for any disruption, loss or corruption of any content or material downloaded or transmitted through the website.

We reserve the right to suspend the use of the website at any time to perform essential maintenance, update information and to remove any inaccurate or unauthorized material.

Intellectual Property

All content included on this web site, unless uploaded by users, including, but not limited to, text, graphics, logos, icons, images, data compilations, page layout, underlying code and software is the property of Fox Puzzles Ltd™.

By continuing to use this web site you acknowledge that such material is protected by applicable United Kingdom and international intellectual property and other laws. You may not reproduce, copy, distribute, store or in any other fashion re-use material from the web site unless otherwise indicated on the web site or unless given express written permission to do so by Fox Puzzles Ltd.

Please contact us at if you have any queries on this and we will be happy to help.

Website Disclaimers

Fox Puzzles Ltd™ makes no warranty or representation that this web site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our services.

No part of this web site is intended to constitute advice and the content of this web site should not be relied upon when making any decisions or taking any action of any kind. No part of this web site is intended to constitute a contractual offer capable of acceptance.

Changes to the Web Site Service and these Terms and Conditions

Fox Puzzles Ltd™ reserves the right to change the web site, its content or these terms and conditions at any time. You will be bound by any changes to the terms and conditions from the first time you use the web site following the changes. If Fox Puzzles Ltd™ is required to make any changes to terms and conditions relating to sale of goods by law, these changes will apply automatically to any orders currently pending in addition to any orders placed by you in the future.

Links to Fox Puzzles Ltd™ Web Site

Those wishing to place a link to Fox Puzzles Ltd™ web site on other sites may do so only to the home page of our site without prior permission. Deep linking (i.e. links to specific pages within the site) requires the express permission of Fox Puzzles Ltd™. To find out more please contact us at

When using forms or auto systems on the web site you should do so in accordance with the following rules:

  • You must not use obscene or vulgar language;
  • You must not submit content that is unlawful or otherwise objectionable. This includes, but is not limited to, content that is abusive, threatening, harassing, defamatory, ageist, sexist or racist;
  • You must not submit content that is intended to promote or incite violence;
  • It is advised that submissions are made using the English language as we may be unable to respond to enquiries submitted in any other languages;
  • The means by which you identify yourself must not violate these terms of use or any applicable laws;

You must not impersonate other people, particularly employees and representatives of Fox Puzzles Ltd or ™ or our affiliates; and you must not use our system for unauthorised mass-communication such as “spam” or “junk mail”. You acknowledge that Fox Puzzles Ltd ™ or our affiliates reserves the right to monitor any and all communications made to us or using our system.

Colour Tone:   Colour tone may vary due natural wood and colour dyes.